Customers about to run out, flagged — order drafted, not placed.
Reorder Reminder
Every morning at 8, it reads each repeat customer's order history, estimates how fast they use what they buy, and — when a run-out lands inside the next two weeks — drafts a pre-filled sales order and an alert for the rep. Reaching out stays the rep's call.
Like every Infinary agent, it drafts — a person on your team approves before anything is posted.
What it does
The Reorder Reminder studies a year of each customer's consumable purchases to estimate burn rates, then weighs the last order and the item's lead time against the calendar. When a customer-item pair looks due to run out within two weeks, it drafts a pre-filled sales order and an alert for the account rep. It never submits an order and never emails a customer — both documents wait as drafts, every figure citing the order history it came from, and anything it cannot read is reported as unknown rather than assumed.
- Status
- Live
- Runs
- Every morning at 8 a.m.
- Cost per run
- Up to $2
- Review
- Creates drafts only — you approve before anything is posted.Pauses for your sign-off before it writes anything.
- What it reads
- your existing reports, your records, live totals and history
The Problem Today
"A repeat customer discovers they're out when the bin is empty — and then they buy from whoever can ship today. Loyalty loses to whoever happened to answer the phone."
How Infinary Handles It
The run-out gets predicted from their own order history, and your rep calls before the bin is empty — with the reorder already drafted and priced, waiting on two human decisions: theirs and the customer's.
What a run looks like
What a run looks like
Say a commercial bakery buys specialty film from you on a steady rhythm — roughly every six weeks, with a week of shipping in between. On day 36 of the cycle, the morning run flags the pair, drafts the usual order at current prices, and alerts the rep with the history that produced the estimate.
The rep calls, the plant manager confirms they're running low, and the drafted order — reviewed and adjusted for one extra pallet — goes in that afternoon. Nobody panicked, and nothing was ordered by software.
Reorder Reminder
How It Works
Step
By Step
Read
It reads each repeat customer's order history, last order, and item lead times.
Analyze
It estimates burn rates and projects run-out dates a fortnight ahead.
Draft
It drafts a pre-filled sales order and an alert for the rep on every near-term run-out.
You approve
The rep decides whether to reach out; the customer decides whether to order.
What Changes
What You Get
Burn rates are re-estimated each morning from real order history.
Every projected run-out shows the orders and dates it was computed from.
It never submits an order and never emails a customer — people do both.
